Resolved -
After extensive monitoring we believe this issue to be resolved. The affected messages have been resubmitted at no cost to our customers.
Mar 20, 09:53 CAT
Investigating -
Cell C SA is currently experiencing an outage due to an overnight update they performed on their SMSCs. As a result SMS delivery towards Cell C SA is degraded.
SMSPortal have rerouted all possible traffic in order to limit any impact to customers but please note that Reverse Billed (FTEU) messaging is still affected. Please do not resubmit any messages that you believe may be affected.
Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending Reverse Billed (FTEU) messages to Cell C SA.
We appreciate your patience while the operator works to resolve the issue and we will keep you updated.
Please contact help@smsportal.com should you require further information or assistance.
Resolved -
After extensive monitoring, we believe this issue to be resolved.
Mar 14, 16:58 CAT
Identified -
Vodacom SA is currently experiencing connectivity issues and as a result SMS delivery towards Vodacom SA is degraded. Please do not resubmit any messages.
SMSPortal have rerouted all possible traffic in order to limit any impact to customers but please note that Vodacom International and Reverse Billed (FTEU) messaging are still affected.
Type: Network Outage Impact: Customers may experience irregular delivery with inconsistent delivery times when sending International and Reverse Billed (FTEU) messages to Vodacom SA.
We appreciate your patience while the operator works to resolve the issue and we will keep you updated.
Please contact help@smsportal.com should you require further information or assistance.